If you’re trying to pick between Meetly and Otter AI for taking meeting notes, you’re probably not looking for a feature list. You want to know which one actually saves you time and doesn’t drop the ball when things get messy. I spent a few weeks switching between both apps during real team calls — product standups, client check-ins, and one longer planning session. Here’s what I found.
Why I even bothered testing both
I’d been using Otter AI on and off, mostly for freelance interviews. But my small team needed something simpler for internal meetings — we didn’t always need the full transcript, just clean summaries and clear action items. A friend mentioned Meetly, so I ran both tools side by side for a couple of weeks.
This isn’t a thorough benchmark. It’s more like “what I actually noticed while trying to get work done.”
Setup and first impressions
Otter AI took about five minutes: sign up, connect calendar, install the Zoom bot. The free tier gives you 300 minutes per month, but that’s for the whole account — not per user. That runs out fast if you have a few weekly team calls.
Meetly was even quicker. No bot install, no calendar sync fuss. You just start a meeting in Meetly’s web app, or upload a recording later. The free plan gives you three meetings a month, which is tight but fine for testing. I liked that I could just hit record without worrying about integrations.
One thing that stood out: Meetly’s interface feels sparse. That’s not necessarily bad, but coming from Otter it felt unfinished at first. After a few uses, it just felt focused.
Transcription and summary quality
Both tools handle clear, quiet recordings well. On a chaotic planning session with three people talking over each other, Otter AI caught more words accurately — but it also tried to attribute every fragment to someone, and got names wrong half the time. Meetly’s transcript was a bit less polished, but its summary was noticeably tighter.
For example, after a 40-minute call where we argued about deadlines, Otter AI gave me a three-page transcript with speaker labels. Useful if I needed to fact-check who said what. But the built-in summary was generic: “The team discussed timelines and next steps.”
Meetly’s summary, on the other hand, listed three key points and two action items with owners. It missed one minor decision, but I didn’t need to scroll through a transcript to find it. If you care more about the meetly ai meeting summary being immediately usable, Meetly wins here.
Free tier and pricing reality
This is where the decision gets harder. Otter AI’s free tier is generous with minutes but limits you to 30-minute recordings per session. That’s too short for most real team meetings. You end up on the Pro plan ($16.99/month) pretty quickly.
Meetly doesn’t have that minute-per-session cap. On the free plan you get 3 meetings total per month, period. If you need an ai meeting summary app free for occasional use, Meetly’s simplicity is fine. But if you have 10+ meetings a month, you’ll need the paid plan anyway. Both tools end up costing roughly the same for small teams.
What surprised me: for a short review project, I just used the free tiers of both. If you’re looking for free ai meeting transcription and summary 2026 (the year this tool might still be relevant), neither gives you unlimited free summaries — but Meetly’s free tier feels cleaner for occasional use.
Trade-offs and moments of friction
I hit a couple of issues. First, Meetly’s export options are limited. You can get a plain text summary or a PDF, but no direct integration with Notion or Slack unless you copy-paste. Otter AI has more integrations, though some felt half-baked — the Slack bot posted the full transcript without the summary, which was useless.
Second, Otter AI’s live transcription is impressive during the meeting — you see words appear in real time. Meetly doesn’t do that yet. It works after the call ends. For some people that’s a deal-breaker. For me, I actually preferred not having the distraction during the conversation.
One cautious observation: Meetly’s action item extraction is good but not perfect. It sometimes creates tasks from vague comments (“we should probably check that”) that aren’t real commitments. Otter AI rarely makes that mistake, but it also misses more actual action items.
Which one should you use?
Honestly, it depends on how you actually use meeting notes. If you need the full transcript to scroll through later and you run long sessions frequently, Otter AI is more polished and feature-rich. The free tier is usable if your meetings are under 30 minutes.
If you just want a clean summary and are okay with three free meetings a month, meetly gets you there faster with less noise. It’s better for quick follow-ups, especially if your team doesn’t need to see every filler word.
I’m keeping both installed. For my one-on-one freelance calls, I’ll probably stick with Otter. For team internal meetings where I only want the key points, Meetly is what I’ll reach for. Neither tool is perfect — but they solve different pain points, and that matters more than which one has the longer feature list.
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